Marketing and Fundraising Officer

Handel Hendrix House re-opened in May 2023 to five-star reviews following a £3million restoration and expansion. Visitors to our Mayfair museum can now experience the home of the composer G. F. Handel beautifully restored, the London flat of rock legend Jimi Hendrix, exhibitions and live music all in one visit.

It’s an offer like no other, and we are looking for an exceptional person to promote Handel Hendrix House to the widest audience and to help look after our amazing Friends and Patrons whose support helps us achieve so much. There’s never been a more exciting time to join Handel Hendrix and the successful candidate will have an incredible opportunity to quickly make an impact in our close-knit team.

The role

As Marketing and Fundraising Officer you will be responsible for day-to-day running of our social media channels, writing compelling copy for the web and campaigns, supporting campaign delivery and offering high-quality service for our Friends and Patrons. You will be the first point of contact for our supporters and for people connecting with us from around the world on social media. You will play a key role in the future of Handel Hendrix House by attracting new visitors and supporters.

About you

You will have creative flair and the imagination to develop new content and ways to engage our audiences. You will care about music, history and the stories of Handel and Hendrix, and be motivated to share those stories with more and more people. You will be comfortable dealing professionally with people in person and over the telephone, all with a personal touch. You will have an eye for detail and the ability to work with data to prepare reports and presentations. You will also be willing to join in with museum events and activities outside your job role in order to deliver great experiences for visitors, volunteers and supporters.

About us

Open since 2001, and now magnificently reimagined for 2023, Handel Hendrix House is one of the UK’s most distinctive house museums. Located in the heart of Mayfair, just five minutes away from Bond Street tube, we present two listed buildings as the homes of two incredible musicians. Baroque composer G.F. Handel lived in 25 Brook Street for over 30 years and it was here that he composed most of his most famous music, including Messiah. Jimi Hendrix moved into the flat at the top of 23 Brook Street in 1968, and described it as the first place he felt truly at home. Atmospheric and immersive historic rooms are complemented by exhibitions, and live music can be heard most days at the museum. We are a dynamic, growing team with big ambitions for the future of Handel Hendrix House.

Further information

The role is full time, 40 hours per week Monday – Friday (09.00 – 17.00) with one hour paid lunch break. Some evening and weekend work will be required, for which overtime or time-off-in-lieu will be given. The role is based fulltime at the museum on Brook Street, Mayfair, which has excellent transport links. Occasional home working is possible and any longer-term hybrid working proposal will be considered after successful completion of the six-month probation period. The presumption will be that most of the time is spent in the office. We offer 25 days annual leave per year in addition to statutory holidays and automatic enrolment into our pension scheme from the first day of employment.

Salary: £26,500 - £28,000 depending on experience

To apply, please send a current CV with a cover letter explaining your motivations for applying and suitability for the role to [email protected]

Closing date for applications, Friday 5 November. Please note we reserve the right to interview and make an appointment to the role prior to the closing date should outstanding candidates emerge early in the process. Please do not delay in submitting your application.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law.

Role description

Key responsibilities

Social media

• Support the Commercial & Marketing Manager to create content for the museum’s social media channels
• Promptly and appropriately respond to engagement with posts
• Monitor channels of relevant individuals/organisations and engage with this content to increase our profile and number of followers

Web

• Support the Commercial & Marketing Manager to ensure that web content is accurate and updated whenever necessary
• Write copy for the website to promote the museum’s activities
• Support the Commercial & Marketing Manager to maintain the ticketing system
• Support development of a library of images and marketing assets for use on web, social and in print

Campaigns and analytics

• Provide administrative support for the delivery of marketing campaigns
• Support preparation of timely analytics and reports to evaluate effectiveness of campaigns and provide insight for the future

Function hire

• Lead tours of the museum for potential functions hire clients
• When necessary, support the delivery of function hires by providing room invigilation and supporting the duty manager for the event

Friends and circle programmes

• Act as first point of contact for friends and circle members
• Process renewals, new memberships and ensure all payments are accurately recorded
• Ensure all electronic and paper records relating to friends and circle members are kept up-to-date
• Administer friends/circle members’ bookings for concerts and events
• Create engaging communications for friends and circle members to build loyalty and increase support
• Organise events for friends and circle members at the museum and other sites

Fundraising

• Act as superuser for RE_NXT CRM platform, running a suite of regular reports to ensure high standards of data quality
• Maintain paper and electronic records relating to donors, including Gift Aid
• Organise donor cultivation and stewardship events as agreed with the Director
• Plan and deliver occasional appeals to support the museum’s activities, encouraging support from existing donors, consented customers and new prospects

Other duties

• Perform other duties reasonably requested, including providing cover for front of house roles when required to ensure successful operation of the museum
• Support delivery of museum events, including in the evenings (for which time off in lieu is given/overtime paid)

Person Specification