Level Access

There entrance and the exit of the house are step-free and all public areas in the House are accessible by wheelchair. Doors in the museum are propped open during visiting hours.

There is also a lift, providing step-free access between floors.

Accessible Toilets

Our accessible toilet is located by the Shop on the Ground Floor. The nearest Changing Places toilet is in Paddington Station or the Wellcome Collection in Euston. You can use changing-places.or... to discover more Changing Places Toilet locations.

Historic Property

Handel & Hendrix in London is a historic property which has been renovated and adapted over the centuries. Please note that certain rooms have low lighting.

For your own safety, you are advised to wear sensible shoes when visiting as the house contains original 18th century floors which can be uneven. Stilettos damage the original flooring and leather soled shoes are particularly unsuitable. Please be aware that the floors are firm but uneven in places.

Stairs to all areas have handrails on one side.

There is seating available in some of the rooms, should you need to sit down and rest.

Assistance Animals

Assistance and Guide dogs are welcome throughout at Handel & Hendrix in London. If possible, please ensure that your dog is wearing an appropriate tabard or harness.

If you are planning to visit the Wallace Collection with an assistance animal other than an assistance dog, please get in touch to discuss your visit in advance.

Much of our collection is on open display so for safety reasons, we are only able to welcome trained assistance animals. No other animals are permitted in the museum.

Helpful Volunteers

Should you need any assistance at any point during your visit, please ask a volunteer. Our knowledgeable volunteers can be found in the historic rooms and can talk to you about the rooms, the objects, Handel’s life in Georgian London and Hendrix’s life in 1960s London.

Audio-Descriptive Tours

For further information about events and verbal descriptive tours for blind and partially sighted at Handel & Hendrix in London please contact us or the RNIB Music Advisory Service.